- Outstanding Customer Service – EDS Electronics quickly and competently answers the needs of our customers, 24 hours a day, seven days a week. Through two fully-functional departments, EDS provides everything needed to open, operate and maintain a safe and secure business. Every call is tracked and discussed to ensure that customer satisfaction is met every time.
- Quality of Performance – Our office staff is comprised of college-educated and experienced professionals, trained in the technical aspects of the industry, in order to efficiently identify, assist and perform at the highest levels. Every EDS technician is fully-trained and certified by the Nevada State Fire Marshal. Our engineers are NICET certified. Department heads are seasoned experts. Measurables are maintained and studied on a weekly basis to improve systems and reinforce responsibility both administratively and productively.
- Welfare of Employees – The EDS team works, communicates and functions as a cohesive unit striving toward the same goal of customer satisfaction. We believe in accommodating and rewarding the hardworking efforts of our employees. With a low turnover rate, one of every four EDS employees has been with the company for more than 10 years.
- Safety and Protection – Our business is protection and prevention. Fire and life safety of Nevada’s communities is our reason for being. We conduct monthly safety meetings with a certified, professional Safety Director at the helm. Every field technician is OSHA 10 certified. From the products and services we provide our customers to the safety of our employees, EDS elevates this value to the highest priority. We know that there is no such thing as a second chance when it comes to safety. We do it right the first time, every time.
- Integrity – Though the days of a simple handshake are gone, at EDS our word is as good as our bond and our signature guarantees it. We operate on the highest ethical grounds, openly and honestly. We do not engage in covert business practices or confusing doublespeak. Our reputation is our edge built on the satisfaction of our loyal and longstanding customers.